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We worked with Laura, Pam, and Kaylee for our purchase. Our team can't say enough good things about the service and attention to detail we got from each of them. They closely followed our order and made sure everything was just the way we wanted and stayed on time with the delivery. We were offered appropriate and thoughtful substitutions when something was either no longer available or when some item was not available in the quantity we wanted. Everyone on our campus is very pleased with the way our student supplies turned out and we can't wait to give our students these great study materials and a couple of other things just for fun. Ward is definitely our supplier of choice for any future items we need and they helped make this difficult school situation (distance learning) much brighter for a lot of kids who can't be at their schools right now. Thank you Laura, Pam, and Kaylee! Your professionalism and artistic suggestions took all the stress out of this large (for us) order.
Ashley and Serena were outstanding in helpfulness, suggestions and knowledge. They helped me with the project from beginning to end and answered my every question and concern, numerous times. This company takes care of their customers well!
Ashley and whole Ward Promotional team have gone above and beyond to satisfy our needs, delivering high quality, professional items on our timetable. We've been grateful for their diligence many times!
Laura and her team have been amazing to deal with! They were very helpful and quick to resolve a small issue we had that occurred in the manufacturing process with our order. Completely on top of it and excellent communication. We will be using them for future orders!
Ashley is amazing! She's always helpful, positive and mindful of delivering the best product she can to meet our needs. She is a pleasure to work with and has never let us down (and I doubt she ever will!) Her expert eye for detail has caught errors that I've missed -- essentially saving me from embarrassment and disaster. And most importantly her problem solving abilities have ensured that we've never missed a deadline no matter how tight the schedule.
Ward Promotional was amazing! Ashley Salvi went above and beyond to get us taken care of, I appreciate her and the team so much. Our product was delivered on time and with no issues; everything looks fabulous! I can't say enough positive things about this company and Ashley specifically!
I can't say enough about Ward Promotional and Laura Ward. Laura, the CEO, personally helped me navigate the plethora of options they have on their site, got me better deals than listed and got me items on a tight deadline - not once but twice! She and her team really are lifesavers and have advised me on what will look and function best when picking out items and designs on clothes. Laura and her team are also quick to get back to me however they need to - email, phone, text. I really appreciate the great selections, the quality but most of all the customer service.
I've used Ward Promotional twice--once for a business award, once for a personal event gift item. Both experiences were excellent. For me, having a real person answer my questions and help me problem solve to get the best result were key to coming back and recommending Ward Promotional to others. Thank you!
Ashley from Ward Promotional was so awesome to work with! She worked with me on a one day turn around and the socks we ordered turned out so fun and are great quality. They are now the best item we are giving out at the conference we are planning. 10/10 should use them every time.
We use Ward promotional for our business branding/marketing as much as we possibly can. Jay , Laura, and the rest of their staff are always happy to help with whatever your promotional needs may be. Highly recommended by myself and many others.
We were attending a job fair and ordered an adjustable tablecloth with our logo at the last minute. Laura was able to get it to us in record time. It was wonderful to have it for this particular job fair in New York where there was a lot of competition. Without it we would not have presented nearly as well!
Forgot to order pens for a business trip through Europe. I'm leaving Saturday, so my online vendor was not an option. I called Ward and explained the situation to Ashley, who went out of her way to help me. 24 hrs later, I have 100 pens. Pens are nice, customer service is excellent!
Ward Promotional is AMAZING!!! I was looking everywhere for a business to meet our organizations needs and had a hard time finding someone. We really wanted to use a local business. From the first phone call, Ward provided EXCELLENT customer service. Ashley was my representative and she was AWESOME. No matter what questions or issues I had, she was always there to answer them and ensure that we were taken care of. Even when there was an issue with one of our products, she took the time to take care of it and make it right. This kind of customer service is exactly what we are looking for and Ward has gained a loyal customer. I just wanted to say thank you and our products turned out PERFECT. Ashley, I can't wait to work with you again on our next adventure!! :D
We've worked with Ward Promotional for the last 2 years and have been extremely happy with the level of service and quality of products that they have provided. We definitely think of Ward above all others when it comes to custom branded giveaways for our corporate events.
Laura and her team have been amazingly responsive with me as I tried to work on creating the perfect design for our socks. Even with a little trouble figuring out the payment methods, she helped accommodate us and did what was easier for us. The socks arrived and they were even more perfect than I could have imagine. Our logo looks great. The sock itself is very high quality. Just amazing. We couldn't be happier!
We had a huge success today at our Meet and Greet with our biggest clients. Everyone loved the Padfolios, pens and cleaners. I just wanted to say thank you once again for working on these items with me, everything came in on time and we were completely satisfied. We look forward to working with you again.
Laura and her whole team were great in helping get my order through quickly and easily. All of the products ordered look great and we will be using them for our orders in the future. Thank you!
I just wanted to follow up with you and thank you for helping turn around the apron order so nicely and in a short timeframe. It was an unexpected surprise for our Bay Area Executives to have these for their teambuilding culinary activity at their retreat last week, and they were a huge hit. I have received some fun pictures, and I know it could not have gone this well without your services. Iâ€™m so appreciative of your service and the partnership Sutter Health has with you and your staff! Many thanks!