Privacy Policy
Effective Date: October 7, 2026
Ward Promotional Branding, Inc. (“Ward Promotional,” “Ward,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit WardPromotional.com, communicate with us, request information or a quote, create an account, subscribe to our mailing list, or place or submit an order through our website.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Company or organization name
- Email address
- Telephone number
- Billing and shipping addresses
- Account or login information, if you choose to create an account
- Product inquiries, quote requests, order details, and purchase history
- Artwork, logos, personalization information, or other files and information submitted in connection with a quote or order
- Payment information submitted in connection with an order
- Information you provide through our contact forms, mailing-list signup, or other communications with us
Our website and its service providers may also automatically collect certain technical information necessary to operate and secure the website, such as browser or device information, IP address, session information, and similar technical data.
How We Use Information
We may use information we collect to:
- Respond to inquiries and requests for quotes
- Prepare, process, produce, and fulfill orders
- Communicate with you regarding quotes, proofs, orders, payments, shipping, or customer service
- Process or facilitate payments associated with orders
- Provide and maintain website functionality
- Maintain customer and business records
- Prevent fraud, misuse, or security incidents
- Comply with applicable legal, tax, accounting, and regulatory requirements
- Send marketing or promotional communications when you have subscribed or otherwise requested to receive them
You may unsubscribe from marketing emails at any time by using the unsubscribe instructions included in the communication or by contacting us.
Payment Information
Customers may submit payment information through our website in connection with an order. Payment information may be transmitted or handled through third-party website, payment, or financial service providers.
Ward Promotional does not use payment information for marketing purposes.
How We Share Information
We do not sell personal information.
We may disclose personal information to service providers and other businesses when reasonably necessary to operate our business, provide our website, respond to your request, or fulfill your order.
These parties may include:
- Website hosting and technology providers
- Payment and financial service providers
- Promotional product suppliers and manufacturers
- Decorators, printers, embroiderers, and other production partners
- Shipping and delivery providers
- Professional advisers, accountants, insurers, and other business service providers
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.
We do not provide customer information to third parties for their own independent marketing purposes.
Cookies and Website Technologies
WardPromotional.com uses cookies and similar technologies that are necessary for website operation, security, authentication, session management, shopping and ordering functionality, and related website features.
Please see our Cookie Policy for additional information.
Online Tracking and Do Not Track
Ward Promotional does not currently use the website for behavioral advertising or cross-site advertising tracking.
Some web browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to Do Not Track signals, our website may not respond to these signals.
We do not knowingly permit third parties to collect personally identifiable information about visitors over time and across unrelated websites for their own behavioral advertising purposes.
If our website tracking or advertising practices materially change, we may update this Privacy Policy and our Cookie Policy accordingly.
Mailing List
Visitors may voluntarily sign up to receive communications from Ward Promotional. Providing information through a mailing-list signup is optional.
If you subscribe, we may use your contact information to send company news, product information, promotions, or other marketing communications. You may unsubscribe at any time.
Customer Accounts
Our website may provide the ability to create a customer account. Creating an account may allow certain information to be retained to facilitate website features and future transactions.
Customers are responsible for maintaining the confidentiality of their account credentials.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, complying with legal, tax, accounting, and regulatory obligations, resolving disputes, and protecting our business.
Retention periods may vary depending on the type of information and the reason it was collected.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.
Children's Privacy
Our website and services are intended for businesses and general commercial audiences and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
Reviewing or Correcting Your Information
You may contact us to request access to, correction of, or updating of personal information you have provided to us.
We may need to verify your identity before responding to certain requests.
Please note that we may retain information when necessary to complete transactions, maintain required business records, comply with law, resolve disputes, or protect our legal rights.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. Ward Promotional is not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal requirements.
When we make changes, we will post the revised Privacy Policy on this website and update the effective date shown above.
Contact Us
If you have questions about this Privacy Policy or would like to request review or correction of personal information you have provided to us, please contact:
Ward Promotional Branding, Inc.
Modesto, California
Email: ashley@wardpromotional.com